Privacy policy

Controller: MundoLane, support@mivora.club.

What we process and why

• Order data (name, delivery address, email, phone if required by the carrier, order contents) – to fulfil your contract (Art. 6(1)(b) GDPR).
• Payment – you pay by bank transfer (SEPA) to our bank account, or by card through a Revolut payment link (card details are entered on Revolut's page and never reach us). We see the transfer details (payer name, amount, reference) in our bank account.
• Support emails – to answer you (Art. 6(1)(b) and (f)).
• Accounting records – legal retention duties (Art. 6(1)(c)).

Who receives data

Our order-form email relay (FormSubmit.co, which forwards your order form to our mailbox), our bank (Revolut), our supply partner CJ Dropshipping and its carriers (name, delivery address, phone/email as needed for delivery; this includes a transfer to a country outside the EEA, necessary to perform your contract, Art. 49(1)(b) GDPR), our email provider and our accountant.

Retention

Order and accounting data are kept for the legal retention period (generally 6–10 years depending on the rules that apply); support emails up to 3 years.

Your rights

Access, rectification, erasure, restriction, portability, objection; withdraw consent at any time; complain to your data protection authority (Malta: Information and Data Protection Commissioner, idpc.org.mt; Spain: AEPD; Germany: your state authority).

Cookies

This website sets no cookies and uses no analytics or advertising trackers. The Revolut payment page (a separate website) may set cookies needed for payment security.